Call Centre Traineeships and Qualifications delivered by Performis - Leadership Training, Management Training, Sales Training, OHS Risk Management

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Call Centre Qualifications and Traineeships

Call Centre Qualifications and Traineeships delivered by Performis, can help you develop your customer contact staff who are often the first point of contact for customers. In a competitive market, first impressions are paramount and tailored training can boost your company’s service levels and bottom line.

What call centre qualifications and traineeships are offered

Performis offers the following call centre qualifications and traineeships.

Certificate II in Customer Contact BSB20207
Designed for new contact centre employees

Certificate III in Customer Contact BSB30207
Designed for all contact centre employees

Certificate IV in Customer Contact BSB40307
Designed for all Call centre supervisors and tram leaders

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If you would like to talk to someone about how call centre qualifications and traineeships can benefit your organisation and your staff please contact us at 1300 30 20 24 or complete the form below and we will contact you shortly.