| Call Centre Qualifications and Traineeships |
Call Centre Qualifications and Traineeships delivered by Performis, can help you develop your customer contact staff who are often the first point of contact for customers. In a competitive market, first impressions are paramount and tailored training can boost your company’s service levels and bottom line.What call centre qualifications and traineeships are offeredPerformis offers the following call centre qualifications and traineeships. Certificate II in Customer Contact BSB20207 Designed for new contact centre employees Certificate III in Customer Contact BSB30207 Designed for all contact centre employees Certificate IV in Customer Contact BSB40307 Designed for all Call centre supervisors and tram leaders Click to enlarge  |