Developing Sales Solutions - Leadership Training, Management Training, Sales Training, OHS Risk Management

Developing Sales Solutions

Program Overview

No matter how good your analytical, “psychological”, marketing and service-delivery skills are, the “proof of the pudding” is when you come to apply it to a real customer issue. This program covers the real nuts and bolts of selling – from opening to closing.

Course Content

Opening Calls to create Rapport
The use of Question Skills to Identify Needs
What Sort of Questions Work Best?
Summarising Skills
Presenting Benefits
Supporting Your Case with Literature, References, etc.
Anticipating and Handling Objections and Resistance
Closing on Objections
Closing for a Commitment
Maximising Sales Opportunities; Sell “up” and sell “on”